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The Bengaluru firewood incident of 2026 — where a family was evicted for cooking on a wood stove when their LPG cylinder ran out — is an extreme example of what gas supply uncertainty looks like for Indian tenants.
Most of the time, the situation is simpler: you move into a new flat, there is no gas connection, and you need to set one up. Here is how to do it — for both LPG cylinder connections and piped natural gas.
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LPG vs Piped Gas — Which One Do You Need? {#lpg-vs-png}
LPG (Liquefied Petroleum Gas): The traditional cylinder-based system. Available everywhere in India. Three major providers — Indane (Indian Oil), HP Gas (Hindustan Petroleum), and Bharat Gas (Bharat Petroleum). Requires a separate cylinder for each household.
PNG (Piped Natural Gas): Available in select cities and neighbourhoods through a pipeline. No cylinder required — gas arrives through the building’s infrastructure like water. More convenient but requires the building to be connected to the PNG network.
Check with your building maintenance staff whether PNG is available in your building before applying for a new LPG connection. If PNG is available and connected, you may only need to open a new account with the PNG provider rather than getting a separate cylinder.

Getting a New LPG Connection as a Tenant {#new-lpg}
[IMAGE BLOCK 2 — Mid-article]
A new LPG connection as a tenant requires the following documents from all three major providers:
Application form — available at the gas agency office or downloadable from the provider portal. Proof of residence — your rental agreement is the standard document for this. Identity proof — Aadhaar is the most widely accepted. Landlord’s NOC — some agencies require a No Objection Certificate from the landlord confirming you are a bona fide tenant. Passport-sized photographs — typically two. Advance payment — the security deposit and first cylinder charge, typically ?1,500 to ?2,500 depending on the cylinder type.
Indane (Indian Oil): Apply at your nearest Indane distributor or online at mylpg.in
HP Gas (Hindustan Petroleum): Apply at the nearest HP Gas distributor or at myhpgas.in
Bharat Gas (Bharat Petroleum): Apply at the nearest Bharat Gas distributor or at ebharatgas.com
The connection is typically established within seven to fourteen days of application. The cylinder and regulator are delivered to your address.
Transferring an Existing LPG Connection {#transfer-lpg}
If the previous tenant had an LPG connection with the same agency, you may be able to transfer it to your name rather than starting a new one. This is faster and sometimes cheaper.
To transfer, visit the gas agency with your rental agreement, the previous tenant’s consumer number, and your identity documents. The agency will process the name change. If there are outstanding dues on the previous connection, resolve them before the transfer.
When you vacate, remember to either transfer the connection to the next tenant or surrender it to the agency to recover your security deposit and any cylinder deposits.
Piped Natural Gas Connection for Tenants {#png}
If your building has a PNG pipeline, a new tenant account is opened with the PNG provider for your city. The process is simpler than LPG.
Visit the PNG provider’s office or website with your rental agreement, Aadhaar, and a recent photograph. A technician will visit to inspect the connection point and activate the supply. PNG billing is monthly — based on actual consumption through a meter, similar to electricity.
For tenancies of less than one year, some PNG providers may ask for a larger security deposit or may require the landlord to be the primary account holder. Clarify this before applying.
Cities With PNG Availability {#png-cities}
Piped natural gas is currently available in several Indian cities including Mumbai, Delhi NCR, Bengaluru (select areas and societies), Pune, Hyderabad, Ahmedabad, Surat, and Vadodara. Availability within a city varies by area and building — check with your gas company or building management.
MGL (Mahanagar Gas) — Mumbai: mahanagargas.com IGL (Indraprastha Gas) — Delhi NCR: iglonline.net GAIL Gas / AGGL — Bengaluru select areas MHB Gas / Adani Gas — Ahmedabad, Surat, Vadodara
What to Do During an LPG Shortage {#shortage}
The Bengaluru LPG shortage of early 2026 — linked to global supply disruptions during the West Asia conflict — led to waiting times of up to fifteen days at some agencies. If you face a shortage:
Book a refill as early as possible — as soon as your cylinder reaches half full, not when it runs out. Register with multiple distributors if your agency permits split connections. Check if your building or neighbourhood has a PNG option you had not explored. Document any shortage that forces you to use alternatives — this matters if a landlord objects to the alternative method.
Related read: Bengaluru family evicted for using firewood during LPG shortage ?
Final Thought
Getting a gas connection for a rental house in India is a manageable process — the documentation requirements are standard and the timelines are predictable. The most important step is checking whether PNG is available before applying for LPG, and whether the previous tenant’s connection can be transferred rather than started fresh.
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